We collect the following types of information to provide and improve our Service:

a. Information You Provide
> Name, email address, and contact details
> Shipping and billing addresses
> Payment information (processed securely via third-party providers such as Stripe, ApplePay, or Google Pay)
> Account login details

b. Automatically Collected Information
> Device information (device type, operating system, IP address)
> Usage data (pages viewed, interactions, session duration)
> App performance and diagnostics data
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c. Behavioral Interaction Data
To power Thumb’s swipe-based experience, we collect:
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> Swipe activity (likes, skips, dwell time)
> Interaction patterns (scroll speed, hesitation, preferences)
> Product engagement signals

This data is used to personalise your shopping experience and improve recommendations.
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d. Location Information
Approximate location (used to determine product availability, shipping eligibility, and regional relevance)

We use your information to:
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> Provide and operate the Thumb platform
> Process transactions and fulfil orders
> Personalise product recommendations and user experience
> Improve our algorithms and platform functionality
> Communicate with you about orders, updates, and support
> Prevent fraud, abuse, and security risks

We do not sell your personal data.We may share your information with:
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> Merchants (e.g., Shopify stores): to fulfil your orders
> Payment processors (e.g., Stripe, Apple Pay, Google Pay): to securely processpayments
> Service providers: hosting, analytics, and infrastructure partners
> Legal authorities: if required by law or to protect rights and safety

Each third party is required to handle your data securely and only for the purposes specified.

We implement industry-standard security measures to protect your data, including:
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> Encrypted data transmission (HTTPS)
> Secure storage systems
> Access controls and authentication
> Payment details are not stored directly by Thumb and are handled by certified payment providers.

Depending on your location, you may have the right to:
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> Access the personal data we hold about you
> Request correction or deletion of your data
> Withdraw consent for certain data uses
> Request a copy of your data

To make a request, contact us at: taylorgrey@thumb.support

We retain your information only as long as necessary to:
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> Provide the Service
> Comply with legal obligations
> Resolve disputes and enforce agreements

Thumb is not intended for users under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

Thumb integrates with third-party platforms (such as Shopify merchants). Their privacy practices are governed by their own policies, and we encourage you to review them.

We may update this Privacy Policy from time to time. Changes will be posted within the app or on our website with an updated effective date.

If you have any questions about this Privacy Policy, please contact us at:

‍Contact:
Email: taylorgrey@thumb.support
Company: ThumbApp Pty. Ltd.
Location: Australia, Brisbane